Computer Network Specialists

it support, exchange hosting, web development

 

1 Offsite Backup Application Support 4

IT Support Services:
Our engineers are Microsoft qualified with between 5 and 10 years industry experience, so you know your network is in safe hands. Our aim is to ensure that your system is available when you need it, reducing costly downtime to an absolute minimum.

Offsite/Online Backup:
Our Offsite/Online backup solution offers you piece of mind that your important data is kept safe.Keeping your data backed up, safe and quickly available is vital in the event of system failure.

Application Support:
Our Engineers are committed to get to know your business to ensure that we can support the business applications that you use. Many small to medium sized businesses rely on “off the shelf” software packages – Act!, Sage, Goldmine and Itris are just a few examples of packages that we support every day.

Support Contracts:
In the unfortunate event that your system does crash, we have the knowledge, experience and expertise to get your system back up an running in the shortest possible time.
With our Active and Proactive levels of support we will ensure that your system can be rebuilt within hours rather than days.

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Site Surveys

 

What does a site survey include?

  • A complete audit of your company’s computer system (hardware and software)
  • An examination of potential network weaknesses
  • An examination of potential security weaknesses
  • Documentation of all points of contact that are involved in your computer system (e.g. Internet service provider details, server and workstation warranty details)
  • Appraisal of your system
  • Recommendations for immediate and future improvements to your system
  • A hard and electronic copy of the report for you to keep

 

What are the benefits of a site survey?

  • The survey is free if you decide to use us as your support company
  • It will show you areas of your system where you could save money (e.g. changing your internet service provider or Web hosting company)
  • It allows you (and us) to contact the correct people in the event of system failure (e.g. Internet service provider when your internet connection goes down)
  • It allows us to see how you use your system and to advise you on how it could run more efficiently
  • It makes sure you have the correct software licences
  • It allows you to calculate the total value of your IT assets (useful for insurance purposes)