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Our engineers are Microsoft qualified engineers with between 5 and 10 years industry experience - so you know your network is in safe hands. Our aim is to ensure that your system is available when you need it - reducing costly downtime to an absolute minimum.
We support and have in depth knowledge of the following platforms:
- Windows NT
- Windows 2000
- Windows 2003
- Windows Peer to Per Networks
- Windows Wireless Peer to Peer Networks
- Windows integration with MAC Networks
We provide support via the following methods:
Telephone support
- Speak directly to a Microsoft qualified engineer - up to 70% of problems can be rectified via this method of support
Remote access support
- By connecting over a secure connection we can fix up to 85% of network, application and operating system problems
On site support
- If we cannot fix the problem over the telephone or by remote access then we can guarantee a Microsoft qualified engineer can be on site within 4 hours (although typical response times are less than 2 hours)
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