Computer Network Specialists

it support, exchange hosting, web development

 

1 Offsite Backup Application Support 4

IT Support Services:
Our engineers are Microsoft qualified with between 5 and 10 years industry experience, so you know your network is in safe hands. Our aim is to ensure that your system is available when you need it, reducing costly downtime to an absolute minimum.

Offsite/Online Backup:
Our Offsite/Online backup solution offers you piece of mind that your important data is kept safe.Keeping your data backed up, safe and quickly available is vital in the event of system failure.

Application Support:
Our Engineers are committed to get to know your business to ensure that we can support the business applications that you use. Many small to medium sized businesses rely on “off the shelf” software packages – Act!, Sage, Goldmine and Itris are just a few examples of packages that we support every day.

Support Contracts:
In the unfortunate event that your system does crash, we have the knowledge, experience and expertise to get your system back up an running in the shortest possible time.
With our Active and Proactive levels of support we will ensure that your system can be rebuilt within hours rather than days.

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Service Contracts

Which Support Package Suits Your Company?

This table below is a summary of the support packages that we offer. Click a feature for a more detailed description.

Please note all these packages can be tailored to suit each company.

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Features

Re-Active

Active

Pro-Active

Platinum

Telephone Support

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Remote Access

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Onsite Support included

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Site Days / Expansion & Project Work

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Online Backup

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Exchange Hosting

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System Checks

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Daily Backup Notification

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Client Web Login

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Disaster Recovery / “Warm” Servers

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Mobile Services

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Web Site Maintenance / SEO

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Backup Internet Connection via 3G / GPRS

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